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If you have a pest control problem, either at home or at work, you should consider a professional pest control operator to solve it. A qualified pest control operator has special training, experience and the tools to assure protection against destructive insects, birds and rodents. Just as important in today's environmentally sensitive age, the professional knows the proper, safe methods of selecting and applying protective chemicals, something you may not learn at the local hardware store or large retailer. In most cases, the application of pesticides alone will do little without other non chemical strategies being implemented. We suggest the following guidelines to follow in selecting a pest control service.

  • Ask your neighbors and friends. It's quite likely that someone you know has encountered a pest problem before and has a reputable firm to recommend. Inquire about the type of pest problem and how satisfied they were with the service.
  • Check the company's professional affiliations. Membership in Pest Control Operators of California is a good indication that the company has access to modern technical information and has pledged to follow the strict code of ethics. A member of the Structural Pest Control Board (our licensing agency) once remarked that they noticed that while a majority of the industry belonged to Pest Control Operators of California, the majority of companies who were brought up on complaints were not members of the association.
  • Reach a complete understanding with the company before work starts. Find out what the pest problem is and how it will be treated. It might be a good idea to get the treatment plan and period in writing as well as what you can expect as a result.
  • Read the guarantee. Many companies offer them. But there are limitations. So be sure you fully understand what the company is offering.
  • Buy value, not price. What appears to be a real bargain may need a second look. A higher price may come with better service or more frequent visits. Check it out; apples to apples. Pest management plays a major role in living healthier, more comfortable lives. The pest management professional relies on pesticide application as just one part of a total pest management program. The untrained consumer who purchases an over-the-counter pesticide can only make an intuitive judgment on proper application. The professional pest management technician relies on training, expertise and more sophisticated techniques to apply pesticides in an environmentally conscientious manner.

Consumer Tips on Purchasing Pest Control Services

While much of California is very temperate, we have a great diversity of climates which creates a perfect breeding ground for thousands of insects and rodents. That's why the pest control industry here is one of the nation's largest. Before you buy pest control services here are some answers to frequently asked questions.

How is the Pest Control Industry Regulated?
The Department of Consumer Affairs, Structural Pest Control Board (SPCB) licenses pest control operators and regulates the application of pesticides and services related to general household and industrial pest control, and termites and other wood destroying organisms. The Cal-EPA, Department of Pesticide Regulation licenses and regulates the practice of pest control in non-structural areas, such as food production and ornamental pest control.

What Pest Control Services Do I Need?
That depends on the nature of your pest problem. Household and yard pests are often treated on an annual contract, requiring monthly or quarterly visits or a one-time treatment with an annual guarantee. Programs that include the application of materials and products at regular intervals may be unnecessary if no infestations exist, however. Also, problems generally arise in the warmer and more humid months of the year (nearly all here in most California). It is always a wise idea to get more than one quote for any service, and pest control is no exception. It might be a good idea to get the treatment plan in writing. The company can explain the nature of your pest problem and how it will be treated. If the pests in question are termites, there are several options available, but the treatments are likely to be more expensive.

How Can I Find a Reputable Pest Control Company?
Ask relatives, friends or neighbors for recommendations. Make sure any pest control company you contact has an up-to-date license. Check the company's professional affiliations like Pest Control Operators of California, or your local Chamber of Commerce. Remember, you get what you pay for, and like all other services, good quality work may cost a little more. Buy value, not price.

How Can I Get My Questions Answered?

Your pest control company is the best place to direct your questions related to their services. We are happy to answer any questions related to industry practices, and general questions about pest control. Questions may also be directed to the Structural Pest Control Board.